BaleData.com

Real-Time Customer Interaction Operator

Undivided devotion to Enterprise Success in Digital Selling & Cross Channel Customer Experience Management

Target, Personalize, Measure, and Win
Data enrichment, segmentation, targeting and analytics driven interaction campaign execution via ONE Operator

Operation service offering

Integrating Digital Media and Customer Interaction Management

Data on-boarding operation

Centralized interaction operation

Real time targeting operation

L

Data on-boarding operation

BaleData On-boarding operation powered by RETCHAT  
Onboard Your Customer Data with Precision Data On-boarding connects customer data to digital marketing applications and media platforms.  
To tackle the multi-device touch point and pursue a cross-platform approach to digital advertising, BaleData operated these 5 things:
1. Aggregate audience data
2. Unify the data into individual personas
3. Activate campaigns that connect with actual people
4. Enhance the CRM system
5. Empower marketing teams to pursue best practices

One Unified and Integrated System is much more powerful than the sum of all parts

Baledata’s operation service is powered by RETCHAT’s iCEM platform and iCEM framework:

Software System Purpose-built to accelerate success in Enterprise Digital Sales Strategy & Interactive Customer Engagement Program Execution.

BaleData Partners

RETCHAT Cloud Model Factory

Cloud ModelFactory is a fast way to help Business get the analytic job done when IT resource is limited today.  By installing utility software from Cloud ModelFactory, RETCHAT data scientist can build “Operator” to solve the analytics problem.  The operator will execute the analytics job on IT’s database infrastructure, allowing IT to monitor the process while keeping Data governed within IT environments.

Learn more

IBM Bluemix TW

IBM BluemixThe cloud platform to accelerate innovation on both sides of the firewall

Learn more

AMNET Taiwan

Programmatic experts for the Dentsu Aegis Network, specializing not only in programmatic buying, but also in the planning, analysis and activation of audience data.

Learn more

About BaleData

Mission

Bridge offline data with online touch-point for real-time, contextual customer engagement and personalized user experience management.

 What problem our company wants to solve? Who is our target customers?   

Problem we solve: automate enterprise Data On-boarding process and real-time, contextual customer engagement and user experience management process.   Data onboarding is the process of transferring offline data to an online environment for digital and relationship marketing needs. Data onboarding is mainly used to connect offline customer records with online users by matching identifying information gathered from offline datasets to retrieve the same, look-a-like or act-a-like customers in an online audience targeting/retargeting environment.   Who is our target customer?   Any enterprise who has a “battlefield” to protect, the accumulated install base/CRM asset, and want to further monetize these customer data for new business thru up sell /x-sell, churn management, new customer acquisition and/or new product launch.   

 Why is this problem important and why current solutions not good? 

Conquer or be conquered.  The only constant is Change.  Mobile Internet offers lower risk and higher chance of success for players to over-take leadership positions if any for-runners do not digitalize themselves fast enough.   Why current solutions not good?  Offline Enterprise data are fragmented and managed as digital islands without an unified customer data approach, nor an automated process to connect data on-boarding process seamlessly with online audience targeting/retargeting infrastructure.